Member Privileges
Sun Signature is more than a membership tier—it is a reflection of your identity, status, and lifestyle. Enjoy every moment to the fullest with exceptional privileges and exclusive rewards.
1. Airlines Privileges
| Privileges (*) | Infinity | Platinum | Gold | Silver |
|---|---|---|---|---|
Priority Check-in | Member + 5 guests | Member + 1 guest | Member | - |
Business Lounge Access for Domestic Flights (excluding flights departing from Phu Quoc)
Maximum lounge usage per visit: 3 hours; 2 hours for lounges in Da Nang | Member + 1 guest (**) | Member | - | - |
Business Lounge Access for Domestic Flights departing from Phu Quoc
| Member | Member | - | - |
Business Lounge Access at International Airports served by Sun PhuQuoc Airways | Member | Member | - | - |
Complimentary Checked Baggage Allowance | + 2 pieces | + 1 piece | + 1 piece | - |
Priority Baggage Tag | ✓ | ✓ | ✓ | - |
Priority Security Lane | ✓ | - | - | - |
Priority Boarding | ✓ | ✓ | ✓ | - |
Business Class Car when boarding outside (excluding shuttle transfer services upon arrival at the destination airport) | ✓ | ✓ | - | - |
| Sun PhuQuoc Airways Promotion (***) | 5% discount on based fare and 20% discount on ancillary services when booking via the Sun PhuQuoc Airways Website/App | |||
Notes:
(*) Benefits are applicable only when the Member travels on flights operated by Sun PhuQuoc Airways. (**) Guests must travel on the same day as the Member on a Sun PhuQuoc Airways-operated flight with a scheduled departure time no more than three (3) hours before or after the Member's flight. Guests must also be accompanied by the Member when accessing the Business Lounge. (***) Applicable Terms and Conditions - Eligible Membership Tiers: Applicable to Members holding Silver tier status and above. - Benefit Details: • Airfare Discount: Members are entitled to a 5% discount on the base airfare (excluding taxes, fees, and surcharges) when purchasing Sun PhuQuoc Airways tickets through eligible online channels, subject to the Conditions of Carriage. The discount is offered during promotional periods announced by Sun PhuQuoc Airways from time to time and may not be available during peak travel periods, public holidays, Lunar New Year holidays, or other blackout periods as determined by Sun PhuQuoc Airways. • Ancillary Services Discount: Members are entitled to a 20% discount on eligible ancillary services (excluding VAT), including: Advance Seat Selection; and Prepaid Checked Baggage. The discount applies only to ancillary services purchased prior to departure through sales channels designated by the Program or Sun PhuQuoc Airways and remains subject to the Conditions of Carriage. - Applicable Channels: Members must log in to the Sun PhuQuoc Airways website or the Sun PhuQuoc mobile application to enjoy these benefits. - Conditions of Usage - Air Tickets: • The discount may be applied to a maximum of four (4) passengers travelling under the same Passenger Name Record (PNR). To remain eligible, all passengers within the same PNR must complete the entire itinerary together with the Primary Member who made the booking. • In case the Primary Member requests a split of an existing booking (PNR): ◦ The Primary Member who originally made the booking shall continue to enjoy the benefits and discounts previously applied to their own itinerary and that of their accompanying passenger(s), if any. ◦ Passengers whose tickets are separated from the original booking and who are not Members shall no longer be eligible to receive or retain Program benefits. The affected tickets will be repriced based on the applicable public fare in effect at the time the booking split is processed. ◦ If a passenger separated from the original booking is a Member holding Silver status or above at the time the booking split is processed, such Member may be eligible for benefits corresponding to their membership tier. Any applicable benefits may only be applied through Sun PhuQuoc Airways' online channels after the booking split has been completed, and all eligibility requirements in effect at the time of the transaction have been satisfied. • All requests relating to the above adjustments must be submitted through the Program Hotline. - Conditions of Usage – Ancillary Services: • Where a customer purchases air tickets together with ancillary services (including, but not limited to, seat selection, checked baggage, lounge access, and other ancillary products), such services shall be valid only for the itinerary and flight confirmed at the time of ticket issuance. • If a ticket change is requested, including but not limited to changes to flight time, travel date, or itinerary, the customer is responsible for contacting the Program to verify and reconfirm the applicability of the ancillary services to the new flight. • The retention, transfer, replacement, or reissuance of ancillary services will be subject to operational availability and the policies in effect at the time of processing. • Unless otherwise specified by the Program or the Airline, ancillary services purchased in conjunction with a ticket are non-refundable, non-transferable, may not be carried forward for future use, and may not be exchanged for other services. • All requests relating to ancillary service adjustments or confirmations must be submitted through the official Hotline 1900 1969.
2. Entertainment Privileges
| Privileges (*) | Infinity | Platinum | Gold | Silver |
|---|---|---|---|---|
| Benefit | ||||
Wow Pass priority lane
| 8 tickets | 4 tickets | - | - |
| Discounts on Sun World services (VAT included) | ||||
Products on the Sun World e-commerce website (varies by park)
| 10% | 10% | 5% | 5% |
| 8% | 8% | 5% | 5% |
Wowpass priority lane | 50% | 50% | 20% | None |
F&B (*) | 20% | 15% | 10% | 5% |
Shows (Kiss of the Sea, Symphony of the Sea) | 30% | 25% | 20% | 15% |
*Note: Eligible Channels for Sun World Discounts - Direct Payment: Food & Beverage (F&B) purchases at Sun World-operated restaurants. - Online Payment: Eligible products purchased through the booking.sunworld.vn website.
3. Hospitality Privileges
| Privileges (*) | Infinity | Platinum | Gold | Silver |
|---|---|---|---|---|
| Discount Benefits on Hospitality Services | ||||
| CAPELLA HA NOI | ||||
Room | 5% | 4% | 3% | 2% |
F&B | 20% | 15% | 10% | 5% |
Spa | 15% | 15% | 10% | 5% |
Early Check-in (*) | 11 AM | 2 PM | - | - |
Late Check-out (*) (*) Subject to room availability at the time of check-in or check-out. | 4 PM | 3 PM | - | - |
| SERENA HOA BINH | ||||
Room | 20% | 15% | 10% | 5% |
F&B | 20% | 15% | 10% | 5% |
Spa | 20% | 15% | 10% | 5% |
Exclusive Privileges (Subject to room availability) | Early Check-in/ Late Check-out/ Complimentary Upgrade by 2 Room Categories | Early Check-in/ Late Check-out/ Complimentary Upgrade by 1 Room Categories | Early Check-in/ Late Check-out | - |
| HILTON ONSEN QUANG HANH | ||||
Room | 15% | 15% | 15% | 15% |
Public Onsen | 20% | 20% | 20% | 20% |
F&B | 15% | 15% | 10% | 10% |
Spa | 15% | 15% | 10% | 10% |
| OAKWOOD HA LONG | ||||
Event Services | 15% | 10% | 10% | 5% |
Room | 10% | 5% | 5% | 5% |
F&B | 10% | 5% | 5% | 5% |
| ASCOTT TAY HO HA NOI | ||||
Event Services | 15% | 10% | 10% | 5% |
Room | 10% | 5% | 5% | 5% |
F&B | 10% | 5% | 5% | 5% |
| INTERCONTINENTAL SUN PENINSULA DA NANG | ||||
Room | 5% | 5% | 5% | - |
F&B | 10% | 10% | 5% | - |
| Room Upgrade (Subject to room availability) | Available for Platinum Members and above. Applicable room categories: Resort Classic, Resort Classic Panoramic, and Terrace Suite. | - | - | |
| LA FESTA PHU QUOC HOTEL | ||||
Room | 10% | 10% | 10% | 10% |
F&B | 15% | 15% | 10% | 10% |
Spa | 15% | 15% | 10% | 10% |
| JW MARRIOTT PHU QUOC EMERALD RESORT | ||||
Room | 5% | 5% | 5% | 5% |
F&B | 10% | 10% | 10% | 10% |
| Exclusive Privileges | Enjoy two complimentary bottles of sparkling wine for two guests at Pink Pearl. | |||
| NEW WORLD PHU QUOC RESORT | ||||
Villa Accommodation | 25% | 20% | 15% | 15% |
F&B | 20% | 20% | 15% | 15% |
Spa | 20% | 20% | 15% | 15% |
Golf | 25% | 20% | 15% | 15% |
Entertainment (Bowling, Karaoke) | 25% | 20% | 15% | 15% |
Exclusive Privileges | VIP Villa Amenities Early Check-in / Late Check-out (Subject to room availability) | VIP Villa Amenities | - | - |
3.1. Benefit Application Principles
Member benefits shall be applied in accordance with the corresponding service category as follows:
- For accommodation services (hotel rooms), Members must make reservations and complete payment online through the Sun Signature website or other online platforms designated by the Program. - For F&B, spa, and other services offered by the participating hotel, Members must present their Membership Tier information for benefit verification prior to making payment directly at the respective service outlet. - Discounts are exclusive of VAT and service charges at Serena Hoa Binh.
3.2. Payment Service
3.2.1. Direct Payment at Service Locations (Offline)
- When using services and making payment directly at the reception desk, service counter, or point of sale of the respective service provider, Members must present their valid Membership Card or Membership Tier information for verification of eligibility for the applicable discount. - In the case of payment by cash (or any other payment methods accepted by the service provider), the service price will be discounted in accordance with the benefits applicable to the Member's current tier. - If a Member redeems Points to pay for the service price (excluding taxes, fees, and other surcharges), the tier-based discount benefit shall not be applied concurrently.
3.2.2. Online Payment (Online)
- Online payment using Reward Points is available only with participating service providers that support online account integration through a Member's Sun Signature account when logged into the Sun Signature website, the Sun PhuQuoc Airways mobile application, or other websites and applications designated by the Program from time to time. - Upon completion of the transaction, Members are responsible for providing their reservation details or transaction confirmation code to the relevant service provider at the time-of-service usage. - The service provider reserves the right to verify the Member's tier status and eligibility for the applicable benefit at the time the service is consumed. - If a benefit has been applied incorrectly due to an inaccurate Membership Tier status or failure to satisfy the applicable eligibility requirements, the Member shall be responsible for paying the value of the incorrectly applied discount together with any related charges incurred, if any. - Transactions paid using Reward Points are non-refundable, and redeemed points will not be reinstated in the event of reservation cancellation.
4. Golf
| Privileges (*) | Infinity | Platinum | Gold | Silver |
|---|---|---|---|---|
| Exclusive Discounts on Golf Services | ||||
| BA NA HILLS GOLF CLUB | ||||
Golf Merchandise at Clubhouse | 10% | 10% | 5% | 5% |
F&B | 10% | 10% | 5% | 5% |
| ESCHURI VUNG BAU | ||||
Green Fee | 30% | 25% | 20% | 15% |
F&B | 15% | 10% | 5% | 5% |
Golf Merchandise at Clubhouse | 15% | 10% | 5% | 5% |
*Note: - Discounts are inclusive of VAT and service charges. - Members are eligible for the applicable discount when making reservations directly with the golf service via email or hotline.
- Ba Na Hill Golf Club:Email: sm@banahillsgolf.comHotline +84 236 3924 888 Ext: 157
- Eschuri Vung Bau:Hotline: +84 85 368 6066